Hotel Phoenix, Zermatt ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920

Perfect

9.0

9.3

/10

4.7

4.6

“Nestled on a gentle hill, the hotel's central location made it easy to explore Zermatt's charming streets and enjoy amazing views.”view full review

Hotel Phoenix, a 3-star Zermatt hotel with a 9.0/10 Booking.com rating, offers contemporary accommodations in a charming wooden and stone design. Guests can enjoy amenities such as a bar and lounge area, complimentary Wi-Fi, and a buffet breakfast served in a spacious, glass-walled dining room that opens onto a terrace.

Rooms & Amenities

All 27 rooms at Hotel Phoenix feature a bathroom with shower or bathtub, flat-screen TV, and safety deposit box. The deluxe double rooms (91.9 ft^2) overlook the Matterhorn, while superior double rooms include balconies for enjoying scenic views. Each room is furnished with locally sourced wood and stone, providing a warm ambiance.

Dining & Nearby Options

A buffet breakfast featuring a selection of warm and cold dishes is served until 10:00 AM. Guests may also enjoy local dining options nearby, such as Christiania Restaurant and Walliserstube Zermatt, situated within 0.5 miles from the hotel.

Leisure & Services

Leisure facilities at Hotel Phoenix include a cozy lounge area with a fireplace, where guests can unwind with homemade snacks. The hotel provides a ski room with boot heaters and tuning services for ski equipment. Relaxation options include massage services upon request.

Location & Transportation

The hotel is just a 10-minute walk from the train station and 1-2 minutes from bus services to the Matterhorn Glacier Paradise and Sunnegga-Rothorn lift stations. Hotel Phoenix's location allows easy access to ski areas and hiking trails, including popular routes starting at Rotenboden and Gornergrat.

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Select your room type

Hotel Phoenix offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room Matterhorn View from the Balcony

2 persons

230 sq. feet

2 Single beds

Shower

Coffee machine

room details

Deluxe Double Room Matterhorn View

2 persons

280 sq. feet

2 Single beds

Coffee machine

Heating

room details

Deluxe Double Room

2 persons

280 sq. feet

2 Single beds

Shower

Coffee machine

room details

Triple Room

2 persons

305 sq. feet

3 Single beds

Coffee machine

Heating

room details

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Facilities

Hotel Phoenix offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast buffet exceeded my expectations with its variety and freshness, truly setting a good tone for the day.” view full review

Comfortable Stay

“The room was incredibly comfortable and modern, providing a cozy retreat after a long day of activities.” view full review

Excellent Ski Room

“The spacious ski room was a huge bonus, allowing me to store my gear securely and conveniently after a day on the slopes.” view full review

Great TV Options

“I loved having English TV channels available; it was the perfect way to relax and unwind with a movie after an adventurous day.” view full review

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
Express check-in/ -out
Concierge desk
Pets allowed
Security
Adults only
Luggage storage
Ski storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Skiing
Hiking
Cycling
Golf course
Fishing

Services

Paid shuttle service
Pet amenities available
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Board games

Spa & Leisure

Leisure/ TV room

Room features

Heating
Soundproofed rooms
Sitting area
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Parquet floor

Hotel Phoenix Location

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920

Map view

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920

City landmarks

Museum

Matterhorn Museum

3000 ft

Landmark

The Matterhorn

1.5 mi

Cemetery

Mountaineer's Cemetery

3000 ft

Church

St Peter's English Church

2500 ft

Bridge

Photopoint Kirchbrucke bridge

2500 ft

Church

Parish Church of St. Mauritius

2400 ft

Landmark

Walk of Climb

2500 ft

Landmark

Hinterdorfstrasse

2400 ft

Landmark

Stellisee

2600 ft

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

4700 ft

Landmark

Obere Matten playground no. 1

2400 ft

Landmark

Bergfuhrerdenkmal

2400 ft

Landmark

Sunnegga

1.6 mi

Landmark

Gorner Gorge

1.3 mi

Beach

Leisee

1.8 mi

Landmark

Denner Partner

4400 ft

Ski Area

Wolli park for beginners Sunnegga

1.5 mi

Theme Park

Forest Fun-Park Zermatt

1.1 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.4 mi

Garden

Ricola Herb Garden

1.5 mi

Beach

Grunsee

2.0 mi

Landmark

Unterrothorn

2.1 mi

Landmark

Grindjisee

2.0 mi

Landmark

5-Seenweg

1.9 mi

Landmark

Zmutt Glacier

2.2 mi

Landmark

Zmutt

2.2 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.3 mi

Nearby

Hohbalmen

2000 ft

Castor Mountain

2000 ft

Murmeli Brunnen

2000 ft

Restaurants

Cup's Italian Coffee house

2900 ft

Kirchstrasse 44

Getting around

City Centre

Zermatt8 min · 2000 ft

Airports

Sion Airport (SIR)116 min · 47.8 mi

Agno Airport (LUG)243 min · 100.5 mi

Train

Zermatt railway station6 min · 1700 ft

Train2 min · 400 ft

Bus

Bus stop17 min · 7.0 mi

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Property information and rules

Check-in

from 15:00-19:00

Check-out

from 08:00-10:00

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

The hotel Phoenix provides visitors with a free full breakfast.

Pets

Pets are allowed on request.

Languages

English, German, Dutch

Number of rooms:

Reviews and Ratings

Feedback about Hotel Phoenix from previous guests about their experience.

Review score

Based on 162 verified reviews

9.1/10

Perfect

96%

Recommend

Breakfast

9.4/10

Cleanliness

9.4/10

Comfort

9.4/10

Facilities

9.1/10

Free Wi-Fi

8.3/10

Location

8.7/10

Paid Wi-Fi

7.5/10

Staff

9.5/10

Value for money

8.6/10

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